Terms of service

Who We Are

Oreela.com ("we," "us," or "our") operates the website https://oreela.com (the “Site”). We are dedicated to providing high-quality jewelry and exceptional customer experiences. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site. We reserve the right to modify these terms at any time, and continued use of the Site after such changes will constitute your acceptance of the new terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

To help explain things as clearly as possible in these Terms, every time any of these terms are referenced, they are strictly defined as:

  • Cookie: A small amount of data generated by a website and saved by your web browser. Used to identify your browser, provide analytics, and remember information like language preference or login details.

  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Poups Limited, 95 Buxton Road, Heaviley, Stockport, SK2 6LR, United Kingdom, which is responsible under these Terms.

  • Country: The United Kingdom, where oreela.com and its owners are based.

  • Device: Any internet-connected device such as a phone, tablet, or computer that can be used to visit oreela.com.

  • Service: Refers to the services provided by oreela.com as described on this platform.

  • Third-party service: Advertisers, contest sponsors, marketing partners, and others who provide our content or whose products/services may interest you.

  • Website: oreela.com, which can be accessed at https://oreela.com.

  • You: A person or entity that is registered with oreela.com to use the Services.

User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order.

  • Maintain the security of your account by protecting your password and restricting access.

  • Notify us immediately of any unauthorized use of your account or breach of security.

  • Accept responsibility for all activities under your account.

Restrictions

You agree not to, and will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website.

  • Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website.

  • Remove or alter any proprietary notice (including copyright or trademark notices) of oreela.com or its affiliates, partners, suppliers, or licensors.

Information We Collect

We may collect personal information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer service

Types of information collected include:

  • Personal Identification Information: Name, email address, mailing address, phone number.

  • Payment Information: Credit card details processed securely via third-party processors.

  • Non-Personal Information: Browser type, device, IP address, pages visited, time spent on site.

Return and Refund Policy

If you are not satisfied with your purchase, please contact us via info@oreela.com within 14 days for returns or exchanges. Products must be returned in original condition and packaging. See our full Returns Policy for more details.

Limitation of Liability

Under no circumstances shall oreela.com be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless oreela.com, its affiliates, and employees from any claims, losses, liabilities, damages, or expenses (including reasonable attorney fees) arising out of your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions ("Suggestions") provided by you to oreela.com regarding the website shall remain the sole and exclusive property of oreela.com. We are free to use, copy, modify, publish, or redistribute Suggestions for any purpose without credit or compensation to you.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our General Terms and Conditions.

Links to Other Websites

These Terms apply only to our Services. Our Site may contain links to other websites not operated by oreela.com. We are not responsible for the content or privacy practices of such websites. When you follow a link to another site, our Terms no longer apply. Please review the other site's terms and privacy policies.

Cookies

oreela.com uses "Cookies" to identify areas of our website you have visited. Cookies enhance performance and functionality but are not essential. Disabling Cookies may limit your experience. We never place personally identifiable information in Cookies.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically.

Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: info@oreela.com
Address: 95 Buxton Road, Heaviley, Stockport, Greater Manchester, SK2 6LR, United Kingdom

Contact Form

Last Updated: 14 July 2025